All full-price products purchased on this website include taxes, and the invoice will be sent along with the ordered products.
- Unified Business Number: If you require a triplicate invoice, please enter your company name and Unified Business Number in the remarks section during checkout.
- International Orders: Currently, international orders are limited to Hong Kong and Macau. If you need to ship to other countries, please contact us directly via email, and we will inform you of any additional shipping fees and address-related details.
- Invoice Changes: If you receive an incorrect, missing, or damaged invoice, please notify us within seven days of receiving the product, and we will promptly assist you. Due to accounting processes, we cannot change or reissue invoices after this period, so please be mindful of this timeframe.
Shipping Information:
- Weekday Orders: After placing your order, the product is expected to be shipped within 1-3 days according to the order sequence. For Taiwan’s main island, delivery to the specified address typically occurs 1-2 days after shipment. Shipping days are Monday to Friday; no shipments are made on weekends. If there is a stock shortage or product defect, we will contact you via phone or email.
- Weekend and Holiday Orders: Orders placed during holidays will be shipped on the next business day in order of receipt. We appreciate your understanding.
- Taiwan Delivery Schedule: For Northern Taiwan, the product along with the invoice will be delivered within 1-2 days after shipment; for other regions in Taiwan (excluding remote and outlying islands), delivery is expected within 1-3 days after shipment. Delivery to remote areas and outlying islands will be adjusted according to the local delivery conditions.
- Delivery Logistics: For Taiwan’s main island, delivery is handled by Chunghwa Post or Black Cat Delivery Service.
- International Shipping: As there is currently no international shipping available on the website, please contact us directly via email for details regarding the delivery address and shipping fees.
- Other Delays: During specific events or holidays, increased shipping volume may cause delays. We will notify you through a public announcement and strive to ship orders within the normal delivery period. In the case of high order volumes, shipment may be delayed by 1-2 days. We appreciate your understanding. If there are issues such as stock shortages or product defects when preparing your shipment, our staff will contact you to arrange a return or exchange.
Order Tracking
Log in to My Account and click on Order to check your order status.
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於本網站購買的正價商品均為含稅價，發票將隨訂購商品一併寄出。
- 統一編號: 如您需要三聯式發票，請於結帳時於備註欄中填寫公司抬頭及統一編號。
- 國際訂單: 因目前國際訂單只限於香港及澳門，若需配送至其他國家，請直接以Email聯繫我們，我們將會另行告知額外運費及地址相關事宜。
- 發票更改: 若您收到發票有誤、缺漏或汙損，請於收到商品七日內通知我們，我們會立即為您處理。
如超過此時段之發票，由於帳務處理因素，恕無法再為您進行變更或補發，請您留意。
商品配送須知 :
- 平日訂購: 完成訂購後，商品預計將依訂單順序於1-3日內出貨，台灣本島地區於出貨後的1-2日可送達指定地址。
出貨工作日為星期一至星期五，週末則不出貨，如遇到缺貨或是商品瑕疵等情形，將會以電話或Email聯繫。 - 週末及國定假日訂購: 如遇假日完成之訂單，則會順延至正常上班日依序出貨，敬請見諒。
- 台灣地區配送時程: 商品連同發票，北部地區於出貨後1-2日即會送達；台灣其他地區(不含偏遠及離島)則於出貨後1-3日送達；
台灣本島偏遠地區及離島則需視投遞情形調整配送時間。 - 配送物流: 台灣本島地區以郵局包裹/黑貓宅急便進行配送。
- 海外配送: 因網站上暫時沒有海外配送，請直接以Email聯繫配送地址及運費等相關事宜。
- 其他延遲狀況: 因特定活動、節慶假日導致出貨量增加，我們將會另行公告通知，並盡可能於正常配送日完成出貨，
如因訂單較多，可能會延遲1-2天出貨，敬請見諒。若是因商品於準備出貨時庫存不足、有瑕疵等情況，
我們將會有專人與您聯繫，處理退、換貨事宜。
訂單查詢
進入 My Account，再點選 Order 即可查詢訂單。